Refund and Returns Policy
We want you to be completely satisfied with our online preparation material. However, because we do provide a free demo prior to your purchase, we can only provide refunds if you do not pass your exam within 30 days of your purchase.
The following conditions apply:
- The refund period is within 30 from the date of purchase.
- Refunds will be issued in the same form as the original payment.
To request a refund, please contact us at “certsharks email”. We will process your refund request within 3-5 business days of receiving your request.
If you have any questions or concerns about our refund policy, please contact us using the information provided on our website. We reserve the right to change this refund policy at any time without prior notice.